Chargeback Fraud: The Hidden Threat Draining Your Revenue
How Fraudsters Exploit Payment Disputes—and What We Can Do to Stop Them
Fraudsters are exploiting chargeback systems to get free products and refunds, leaving businesses to absorb the losses—here’s how you can fight back.
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Chargeback Fraud: How Businesses Are Losing Revenue to Hidden Payment Scams
Chargeback fraud occurs when customers dispute legitimate transactions to get a refund while keeping the product. While chargebacks were designed to protect consumers from fraud, they’ve become a loophole for bad actors—costing businesses billions in lost revenue, fees, and reputational damage.
Refunders Exploit Your Customer Support—We Help You Shut Them Down
Professional refunders don’t just file chargebacks—they start by calling your customer service team, pushing for refunds through manipulation and persistence. These bad actors know exactly how to exploit policies, wearing down support agents with fabricated disputes until they get what they want.
The result? Wasted time, frustrated teams, and unnecessary revenue loss.
914AI helps you identify and flag notorious refunders before they drain your resources, ensuring your team focuses on genuine customer issues instead of fraud. With AI-powered risk assessments, you can confidently approve real refund requests while blocking serial abusers—without alienating loyal customers.
Chargeback Disputes
When Refunders Fail, They Go Behind Your Back—We Stop Them There Too
If a refunder can’t manipulate your customer service team into issuing a refund, they don’t give up—they escalate. Instead of accepting the denial, they go directly to the payment provider or bank, filing a chargeback to force a refund while keeping the product.
Fight Back with Data-Backed Evidence—Win More Chargeback Disputes
Banks favor merchants who provide solid proof in disputes. 914AI equips you with automated, data-backed evidence, including order history, behavioral patterns, and fraud risk assessments—giving you the best chance at winning chargebacks and protecting your revenue.
Uncover Your Fraud Risk
How much are you Losing
Get an estimate on your Losses
Determine the Real Cost of FTID Fraud to Your Business
